Withholding tax refunds for banks

Banks

With Divizend, you can achieve higher customer satisfaction by getting cash back for them.

Banks

The status quo

Investing in securities is becoming increasingly important

You have clients, both private and institutional, who hold foreign dividend stocks

Challenge so far: making refunds, due to lack of specialist knowledge → high cost, or taxes are simply not reclaimed and money is lost

Question: How to offer such services to the customer effectively?

Problem: letter by German Ministry of Finance → banks are not allowed to act as a tax advisor, i.e. they must not not submit refunds for their clients

Considering rising account management and custody account fees, customers expect value-added services such as the reclaim

The solution

Why with Divizend?

Highly digitized reclaim process

e.g. through digital direct connection of foreign tax authorities, use of digital signatures to prevent media breaks

Seamless access to all customer data

Using modern Open Banking interfaces or PDF/Excel import, it is easily possible to link your customer data to Divizend.

Overview for advisors of all customers & refunds

Using the convenient Divizend dashboard, your advisors can always keep track of the refunds of all customers.

Regulatory/BMF-compliant process with customer involvement

Since your customers are involved in the process, you as a bank do not act as a tax advisor and thus remain BMF-compliant.

Easy to understand step-by-step process

Through an abstracted, unified step-by-step process, we help you complete applications error-free.

Web-based: No local software installation required

Since Divizend is cloud-based, you do not need any additional software installation, as customers can use our application directly in their web browser.

Easy to integrate into existing online brokerage interface

To give your customers the most seamless user experience possible, our flexible architecture makes it easy to integrate the Divizend platform into your existing interfaces.

Maximum flexibility

Supported types of refunds

Stocks

Funds

Interest

Bonds

Pension funds

Pricing

Perfectly tailored to you

Individual

Individual pricing model

on the basis of your present situation *

Common goals

Keep integration costs at the bank as low as possible

also profitably include customers with small refund amounts

* We generally work on a success-oriented basis via a percentage fee on the reclaim amounts, but are also open to other pricing models.

You + Divizend

This adds up

Increased customer satisfaction
As their dividend yield is maximized.

Expanding the performance and service proposition
Expanding the performance and service proposition to the customer, strengthening the bank's securities capabilities.

Improving the customer relationship
For advisory-oriented retail/private banks: improving the relationship between customer and bank/advisor

Get your individual offer